Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Domestic Shipping (South Africa) We offer the following shipping options within South Africa:
- Standard Shipping — estimated delivery 3–5 business days
- Express Shipping — estimated delivery 1–2 business days
Shipping rates are calculated at checkout based on your order and location.
International Shipping We ship to selected international destinations. International orders typically arrive within 7–21 business days depending on the destination and customs processing. Please note that any customs duties, taxes, or import fees are the responsibility of the customer.
Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Delays We are not responsible for delays caused by courier services, customs, or circumstances beyond our control. If your order is significantly delayed, please contact us and we will do our best to assist.
Contact Us For any shipping queries, please reach out to us at jaeron.stembull88@gmail.com.